Privacy Policy


FxCitizen is taking its clients’ privacy as the topmost priority in this business. The company recognizes and respects the basic human right of privacy with full ethic of running the business. Since the client is the key of our business, we take pride and full responsibility in providing security on the client’s personal information and privacy. The provisions of this notice apply to all our clients and also service provider.

Personal information

FxCitizen reserves the rights to collect your personal information for business purposes and compliance with the Anti Money Laundering Policy. The information collected is utilize only within the business activities such as keeping your personal data, evaluating your financial needs, processing your requests and transactions, informing you about our products and services that may be of interest to you, and providing customer service. Such information may include:

  • Basic information
    Information that you provide to us upon application for trading account and other forms, such as your name, address, birth date, Social Security number, occupation, assets, and income
  • Transaction information
    Information about your transactions with us and with our affiliates as well as information about our communications with you which include your account balances, trading activity, your inquiries, and our responses
  • Verification information
    Information required for verifying your identity and residential status, such as a passport or driver’s license. Examples also include background information about you which we receive from public records or from other entities not affiliated with FxCitizen.
Information sharing
  • Affiliates FxCitizen may share your personal information described above with our affiliates for business purposes, such as, but not limited to, servicing customer accounts and informing customers about new products and services, or to aid in the trading activity of the company, its affiliates, or employees, and as permitted by applicable law. Our affiliates may include companies controlled or owned by us as well as companies that have an ownership interest in our company and authorized representatives from us. The information we share with affiliates may include basic information such as your name, address, transaction record and account information. Our affiliates are responsible to maintain the privacy of your information to the same extent of FxCitizen does in accordance with this Policy.
  • Third Parties Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with FxCitizen, including those that provide professional, legal, or accounting advice to us. Non-affiliated companies that assist FxCitizen in providing services to you are required to fulfill the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that we dictate. We may also disclose your personal information to third parties to fulfil your request or pursuant to your expressed consent.
  • Regulatory Disclosure FxCitizen may disclose your personal information to third parties as permitted by, or to comply with, applicable laws and regulations. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with subpoenas or other official requests, and as necessary to protect our rights or property.
Internet security
  • About Cookies
    Cookies are files containing information that a website uses to track its visitors. FxCitizen may set and access our cookies in your system, enabling us to learn which advertisements and promotions bring you to us. FxCitizen or any of its divisions may use cookies in connection with our products and services to track your activities on our website. Such information that we collect and share would be anonymous and not be personally identifiable.
  • Security Technology
    FxCitizen is equipped with Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submitted to us. This is to protect your information from being intercepted by anyone other than us while it is being transmitted to us. We also utilize other safeguards such as firewalls, authentication systems (e.g.., passwords and personal identification numbers), and access control mechanisms to prevent any unauthorized access to systems and data. We take full attention to ensure that our websites are secure and meet the standard of the industry.

Except as described in this privacy policy, FxCitizen will not use your personal information for any other purpose, unless we describe how such information will be used at the time you disclose it to us or we have obtained your permission to do so.

Selling of information is strictly prohibited for our company staff, affiliates and other third parties, any act discovered may be brought to the regulatory body for punishment.

Shall you have any questions or concerns regarding the privacy of your information at FxCitizen, please write to us at [email protected]

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