FOREX TRADING

DEPOSIT AND WITHDRAWAL

FxCitizen provides several efficient payment gateways for you to make deposit or withdraw fund. The security of your fund is our highest priority, thus we always ensure that your fund transaction is fully protected and safe.

The withdrawal processing time is from 12:00 to 14:00 (at GMT +0:00) daily except Saturday and client is limited to make only one withdraw request at the same time for each single trading account until it is processed.

To comply with the International Anti Money-Laundering Policy, your identity and residential information must be verified by uploading the relevant documents to the company through your trader cabinet, mobile cabinet or email to account@fxcitizen.com before any deposit and withdrawal is to be made. As for withdrawal, money can be withdrawn to the same account holder and the same way it was received only. Be reminded that third party deposit and withdrawal is strictly prohibited.

Local Deposit

Currency : Local Currency
Lead Time : Usually within 30 minutes
Min Deposit : Depends on the Local Depositor
Deposit Fee : No, fix rate applies

Credit / Debit Card (Visa & MasterCard)

Currency : USD
Lead Time : Instantly (verification may needed)
Min Deposit : 50 USD
Deposit Fee : No

Bank Wire / Telegraphic Transfer

Currency : USD
Lead Time : 1 ~ 3 working days
Min Deposit : 500 USD
Deposit Fee : Bank charges

Perfect Money

Currency : USD
Lead Time : Instantly
Min Deposit : 10 USD
Deposit Fee : No

Local Deposit

Currency : Same Currency as Deposit
Lead Time : Within 24 hours
Min Withdrawal : 10 USD
Withdrawal Fee : No, fix rate applies

Credit / Debit Card (Visa & MasterCard)

Currency : Refund to Credit / Debit Card
Lead Time : Normally 3 to 7 working days
Min Withdrawal : Treat as refund from deposit
Withdrawal Fee : No (with condition)

Bank Wire / Telegraphic Transfer

Currency : USD
Lead Time : Normally 1 to 3 working days
Min Withdrawal : 100 USD
Withdrawal Fee : Bank charges

Perfect Money

Currency : USD
Lead Time : Normally within 24 hours
Min Withdrawal : 10 USD
Withdrawal Fee : 2% on withdraw amount

NOTE:

  1. To prevent fraud or scam, it is the responsibility of the Client to verify the Local Depositor identity with us before making any deposit or only make deposit via Local Depositor that is listed inside the member cabinet.
  2. For withdrawal by credit card, it is only allowed to withdraw back to the same credit card with the same amount of deposit made; for other amount of withdrawal, your fund can be withdrawn using local depositor if any (first priority) or wire transfer where bank fee applies (but the company reserves the rights to hold this withdrawal request up to 90 days from the first date of the deposit made by the credit card to prevent dispute issue). Withdrawal fee of 5% of withdrawal amount could be charged if the fund is withdrawn directly from deposit without any trading activities.
  3. Credit card gateway is only accepted for Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Brunei, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Pakistan, Philippines, Poland, Portugal, Russian Federation, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, province of China, Tajikistan, Thailand, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vietnam.