COMPANY PROFILE

Announcement: Service Disruption

02 December 2019, Monday

 Dear Value Clients,

First of all, we would like to apologies for the services disruption due to the server network issue from server time 11.15 until 13:00.

If any trader that suffered losses and would like to report dispute for us to make adjustment, the following steps must be follow:

1) close all the affected positions immediately (no later than server time 13:30 or else your case wont be taken care of)

2) email your claims to [email protected]  (no later than server time 14:00 or else your case wont be taken care of)

3) wait for us to investigate your claims and revert back to you asap

Best Regards,
Technical Department